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ToysRus BabiesRus
  • Goods can be exchanged or refunded within:
    • Non-Star Card Members: 14 days
    • Star Card Members: 21 days
  • All exchanges/refunds must be accompanied by the original receipt or gift receipt, packaging, apparel label tags and all parts intact and unopened.
  • All approved refunds will be returned via the same mode of payment as specified on the original receipt.
  • Gift card, coupons or third-party merchants’ vouchers are not refundable or exchangeable for cash or kind or to any other vouchers.
  • Refund will generally be in the same form as the original purchase.
  • Manufacturing defect will be determined upon inspection and at the sole discretion of Toys”R”Us.
  • Exchange per item is accepted once only.
  • Star card points redeemed are strictly not refundable.
  • Delivery charges are non-refundable.
  • No refund/exchange will be given on discounted/clearance merchandise.
  • All Star Wars/Transformers/Halloween/Hot Wheels basic Cars/Iron Man/AR Drone/LEGO Mini Figures/Blind Packs/Mighty Beans goods sold are non-returnable or exchangeable.
  • All unsealed CD, MD, VHS, VCD, DVD, MP3 Player, video game hardware & software, trading card games, consumables and children’s underwear & socks sold are non-refundable and non-exchangeable.
  • Toys”R”Us reserves the right of final decision in case of any dispute.